About Flower Knows
At Flower Knows, nestled in the heart of San Mateo, we specialize in fresh-cut flowers, vibrant green plants, miniature landscapes, and handmade artisan creations. Every piece we offer is thoughtfully selected to bring beauty, calm, and a touch of nature into your everyday life. Whether you’re celebrating a meaningful moment or simply elevating your space, Flower Knows is here to help you express emotions through flowers—where every bloom tells a story.
🌸 Return Policy 🌸
All Sales Are Final
Due to the nature of our products, we do not accept returns or exchanges on any items, including:
• Fresh flowers & plants
• Custom floral arrangements
• Jewelry & accessories (including pearl items)
• Gifts, decorations & general merchandise
Quality Assurance
We take great care to ensure the freshness and quality of our flowers and plants. If you notice a quality issue with your purchase on the day of delivery or pickup, please contact us immediately. We will review the concern and, at our discretion, may offer a replacement or store credit.
